magnifying icon Basket
1 item ^

Basket is empty
Login

Login

LOGGED AS

Help

Satisfaction enquiry

SATISFACTION ENQUIRY

Newsletter

Free of charge lifelong learning "Standardization"

FREE OF CHARGE LIFELONG LEARNING "STANDARDIZATION"

Standardisation

Draft standards in public enquiry

DRAFT STANDARDS IN PUBLIC ENQUIRY

Standards organizations

STANDARDS ORGANIZATIONS

  • National standards

  • European standards

  • International standards


Deliverable

 
Free preview
Price
Language
 
ISO/IEC 20000-1:2011 Edition 04/2011
Information technology — Service management — Part 1: Service management system requirements
  •   
  •   
  •  
  • 55.60 / copy
  •  
 

Status

Standard - Superseded

Origin

Technical Committee :
ISO/IEC/JTC 1/SC 40 : IT Service Management and IT Governance

Implementation

start of the vote on the project    20/01/2009   date of ratification (dor)   
end of the vote on the project    20/05/2009   date of anouncement (doa)   
start of the vote on the final project    02/11/2010   date of publication (dop)    12/04/2011
end of the vote on the final project    04/01/2011   date of withdrawal (dow)   


Publication Official Journal
of the Grand-Duchy of Luxembourg
Reference

Relations

Evolutions
ISO/IEC 20000-1:2018

Relations to older standards
ISO/IEC 20000-1:2005

International Classification for Standards (ICS codes) :

03.080.99 : Other services

magnifying icon Basket
1 item ^

Basket is empty


Warning:
DIN standards can be downloaded only once! After downloading, they are no longer available in the eLibrary.
Begin download?